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Answers to Frequently Asked Questions about PPIs/Appraisals
- Q. What if I decide to cancel?
A. We understand that situations change and circumstances happen. Our policy is that if the inspector has already begun the inspection, it’s too late to turn back. Otherwise, we will return the entire amount less a $25 administration fee.
- Q. What if I wanted you to do an inspection in a remote area – Would you have someone? Is the price higher?
A. We have good coverage in all states, but…occasionally there is no one available in certain areas within your time frame. Ninety five percent (95%) of the time the price of the inspection will remain the same. We will contact the closest person with experience to the car you are having inspected, but sometimes because of distance, there could be a mileage charge that causes the inspection to be more than our standard price.
- Q. Can I speak with the inspector before during or after the inspection?
A. Of course !
- Q. Can you take the car somewhere it can be placed on a lift?
A. Often, we can, if the seller permits. We can also take a jack with us to the inspection.
- Q. What if the car sells before I receive the report?
A. If the inspection has taken place we have to charge for the inspection. We recommend that buyer and seller reach an agreement that you be given the opportunity to review the report before the seller accepts another offer. You may wish to increase your chances of having this opportunity by placing a small deposit on the car.
- Q. Can you arrange a compression test or other mechanical diagnostic tests?
A. Usually yes. Let us know what you need and we can usually accommodate you.
- Q. Do you offer any discounts on inspections that are easy, for just a shell for instance?
A. Yes – we are reasonable. This would be determined on a case-by-case basis depending on what parameters are involved in the inspection.
- Q. Do you inspect motorcycles, trailers, RVs or boats?
A. We have inspected all of these before and can do it. Prices may vary. Call ahead.
- Q. Can you give a value fro the car I am interested in buying/inspecting?
A. Yes. We can give you opinions and tabulated values after the condition of the car has been determined. If you need a value for legal purposes we can provide a typewritten appraisal. Call for pricing.
- Q. Do your inspectors discuss value with the owner?
A. Absolutely not. Our inspectors are specifically instructed not to discuss anything related to value, or the selling price with the owners.
- Q. If I decide to buy this car, can you handle the payment?
A. Yes. We have an exchange service. Read about it in the Buying Services section of this website.
- Q. If I decide to buy this car do you transport the automobile?
A. Yes. For a quote, see the Transportation section of this website.
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